Contact Reilly Creation

Not sure about something? Have a question about a customized gifts? OR is there something you don’t see?  Browse through the contact Reilly Creation page.  Check out our FAQ for some of the frequently asked questions.

Still looking for something else?  Contact Reilly Creation directly and we will help you out

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Reilly Creation Shop?

We offer free shipping to all products shipped within the continental US

Which payment methods are accepted in the Online Shop?

You can pay with paypal or any major credit cards

How long will delivery take?

The typical lead time is 1-2 weeks to process.  It usually take 2-3 days for shipping

All personalized gifts are made to order and take time to make.  Depending on demand lead times may change. 

If our lead times are longer, we will post them at the top of the page

At check out you also have the ability to get express processing.  Please note this does not include shipping times. If you buy upgraded 1 week processing, it will be be finished and in the post office by the 1 week time.  Please allow for 2-3 days for shipping

How secure is shopping in the Online Shop? Is my data protected?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party

What exactly happens after ordering?

After your order is placed, we use a special software to design the final product.Stay close to your email in case we have any questions 🙂

If we don’t hear from you within 24 hours we will use our best judgment.Don’t worry it’s really good judgement

Do I receive an invoice for my order?

Yes!  You will receive a email notification that your order went through

Send us an email